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Job Summary
The Clinical Pharmacist will play a key role in providing exceptional patient care and customer service in a fast-paced retail pharmacy environment. As a member of the Safeway team, you will be responsible for delivering top-quality pharmacy services to customers and medical practitioners.
Key Responsibilities
- Patient Focused Care
- Provide clinical services, including disease state management, medication reviews, and health risk assessments.
- Prioritize technical functions and delegate tasks to Pharmacy Assistants when available.
- Initiate care plans, follow up, and document patient information.
- Collect relevant patient, drug, and disease information.
- Identify actual and potential drug-related problems.
- Monitor medication adherence and provide patient counseling for new therapy.
- Tailor counseling to the needs and concerns of patients, including literacy and hearing loss.
- Customer Service
- Acknowledge customers promptly and professionally.
- Demonstrate warmth, empathy, and compassion towards customers.
- Provide superior customer service to every customer.
- Other
- Adhere to and implement all applicable company standards.
- Perform other duties as required.
Requirements
- Technical Skills
- Above-average communication skills (both oral and written).
- Strong organizational skills and attention to detail.
- Self-directed and able to work independently to meet strict deadlines.
- Ability to be a team player in a fast-paced environment.
- Education and Experience
- Bachelor of Science in Pharmacy from a recognized institution.
- Must be a Licensed Pharmacist in the province of responsibility.
- Injection Certification.
- Previous experience in a retail and/or retail pharmacy setting preferred.