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Pet Care Services Manager

2 months ago


West Vancouver, British Columbia, Canada West Vancouver Veterinary Hospital Full time
Pet Care Services Manager

We are seeking a highly skilled and experienced Pet Care Services Manager to join our team at West Vancouver Veterinary Hospital. As a key member of our management team, you will be responsible for overseeing the daily operations of our pet care services, ensuring the highest level of care and service to our clients and their pets.

Key Responsibilities:
  • Establish and Implement Policies and Procedures: Develop and implement policies and procedures for staff to ensure efficient and effective delivery of pet care services.
  • Plan and Control Budget and Inventory: Plan and control budget and inventory to ensure optimal use of resources and minimize waste.
  • Hire, Train and Supervise Staff: Hire, train and supervise staff to ensure they have the necessary skills and knowledge to provide exceptional pet care services.
  • Address Customer Complaints and Concerns: Address customer complaints and concerns in a professional and timely manner.
  • Maintain and Order Supplies: Maintain and order supplies to ensure that all necessary equipment and materials are available.
  • Care for Pets: Provide exceptional care for pets, including feeding, grooming, and administering medication as needed.
  • Plan, Organize, Direct, Control and Evaluate Daily Operations: Plan, organize, direct, control and evaluate daily operations to ensure efficient and effective delivery of pet care services.
Requirements:
  • Education: Other trades certificate or diploma.
  • Experience: 3 years to less than 5 years.
  • Personal Suitability: Efficient interpersonal skills and time management.
Benefits:
  • Dental Plan: Comprehensive dental plan for employees.
  • Group Insurance Benefits: Comprehensive group insurance benefits for employees.
  • Permanent Position: Permanent position with a stable and growing organization.
  • English Language: English language is the primary language of communication.
  • Hours of Work: 30 to 40 hours per week.