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Hotel Operations Manager

2 months ago

Brantford, Ontario, Canada 2113626 Ontario Inc. Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at 2113626 Ontario Inc. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service, and leading a team of staff members.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, ensuring efficient and effective service delivery.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate and review work, ensuring tasks are completed to a high standard.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies to ensure business continuity.
Requirements:
  • 3-4 years of experience in a supervisory role, preferably in the hotel industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • Ability to work under pressure and meet deadlines.
Working Conditions:
  • Standing for extended periods.
  • Fast-paced environment.
  • Tight deadlines.
  • Work under pressure.
Personal Suitability:
  • Accurate and reliable.
  • Client-focused and dependable.
  • Excellent oral and written communication skills.
  • Flexibility and initiative.
  • Interpersonal awareness and judgement.
  • Organized and a team player.
Experience:
  • 7 months to less than 1 year of experience in a supervisory role.
  • Permanent position.
  • 40 hours per week.
  • English language proficiency.