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Food Service Team Member

2 months ago

Lethbridge, Alberta, Canada Edo Japan Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Edo Japan. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Food Preparation and Service
    • Prepare and serve food and beverages to customers in a timely and efficient manner.
    • Restock condiments, supplies, and equipment as needed.
    • Package take-out food and ensure accurate orders are fulfilled.
  • Customer Service
    • Provide exceptional customer service and respond to customer inquiries and concerns in a professional and courteous manner.
    • Upsell and promote menu items and promotions to increase sales and revenue.
  • Teamwork and Communication
    • Work collaboratively with other team members to achieve sales and customer service goals.
    • Communicate effectively with colleagues and management to ensure seamless service and resolve any issues that may arise.
  • Housekeeping and Maintenance
    • Maintain a clean and organized workspace, including tables, counters, and storage areas.
    • Restock and replenish supplies and equipment as needed.
  • Transportation and Travel
    • Public transportation is available for employees.
  • Work Conditions and Physical Capabilities
    • Work in a fast-paced environment with frequent interruptions.
    • Stand for extended periods and move frequently throughout the restaurant.
    • Ability to lift up to 25 pounds and push/pull carts and equipment.
  • Personal Suitability
    • Client focus and ability to work in a team environment.
    • Efficient interpersonal skills and ability to multitask.
    • Reliability and dependability in meeting deadlines and commitments.
    • Positive attitude and ability to work in a fast-paced environment.