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Community Services Representative

3 months ago

Orillia, Ontario, Canada Service Canada Full time
Position Overview

The role of a Citizen Services Officer involves engaging with the public to assess eligibility for various assistance programs. This position is vital in ensuring that individuals receive the support they need in a timely manner.

Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 7 months of relevant experience is preferred.
Work Environment

This position is based in an urban setting, where the ability to work in a fast-paced environment is essential.

Key Responsibilities
  • Evaluate the eligibility of applicants seeking benefits.
Technical Skills
  • Proficiency in MS Outlook, MS Word, and MS Windows.
Security Requirements
  • Successful completion of a criminal record check.
  • Credit verification may be necessary.
  • Enhanced reliability security clearance is required.
Work Conditions
  • Ability to perform under pressure and maintain attention to detail.
Personal Attributes
  • Strong interpersonal skills and client-focused approach.
  • Exceptional verbal and written communication abilities.
  • Organizational skills and dependability are crucial.
  • Analytical thinking and flexibility are valued traits.
Additional Information
  • Financial Benefits: Compensation is in accordance with the collective agreement.
  • Other Benefits: Free parking is available.
  • Employment Duration: Occasional.
  • Language of Work: Bilingual.
  • Work Hours: 37.5 hours per week.