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Cashier Team Lead

2 months ago

Edmonton, Alberta, Canada Treehouse Indoor Playground - North Edmonton Full time
Job Summary

We are seeking a highly organized and detail-oriented Cashier Team Lead to join our team at Treehouse Indoor Playground - North Edmonton. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and maintaining a positive and productive work environment.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of cashiers and sales associates to provide exceptional customer service and meet sales targets.
  • Authorize Payments: Verify customer payments and authorize returns of merchandise, ensuring accurate and efficient transactions.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Prepare Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, demonstrating excellent problem-solving skills.
  • Supervise and Coordinate: Oversee the activities of cashiers and sales associates, providing guidance and support to ensure seamless operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail or customer service role.
  • Language: English.
  • Work Hours: 30 to 44 hours per week.