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Bilingual Neurology Nurse Case Manager

3 months ago


Burnaby, British Columbia, Canada Specialty Health Network Inc. Full time

Overview:
The Bilingual Neurology Nurse Case Manager plays a pivotal role in delivering exceptional patient care through a collaborative approach. This position involves continuous assessment, planning, and coordination of services to meet the needs of patients and healthcare providers.

Key Responsibilities:

  • Manage a caseload of patients and liaise with physicians and clinics.
  • Conduct home-based work with significant travel requirements within the designated territory.
  • Serve as the primary contact for patients, healthcare professionals, and vendors.
  • Facilitate patient progress from enrollment through therapy.
  • Maintain comprehensive documentation to ensure continuity of care.
  • Provide updates on reimbursement processes and patient training needs.
  • Report any adverse events or product complaints promptly.
  • Enhance communication and coordination among medical professionals, patients, and internal departments.
  • Deliver educational sessions in various settings, including clinics and homes.
  • Collaborate with pharmaceutical representatives to optimize patient outcomes.
  • Uphold patient confidentiality and advocate for positive health outcomes.
  • Commit to continuous quality improvement and professional development.

Qualifications:

  • Registered Nurse with an active license in the relevant province; a BScN is preferred.
  • Experience in neurology, particularly with conditions like Parkinson's disease, is advantageous.
  • Strong understanding of the reimbursement landscape.
  • Recent involvement with Patient Support Programs.
  • Fluency in both French and English, with excellent communication skills.
  • A minimum of five years of direct clinical experience.
  • Proficient in Microsoft Office and web-based applications.
  • Valid driver's license and access to a reliable vehicle.

Why Choose Specialty Health Network Inc.?
We are dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. Our commitment to quality client-centered service delivery ensures that we meet the evolving needs of our patients and partners.