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Retail Operations Leader
3 months ago
Become a part of our vibrant and skilled team
At Bikini Village, we specialize in creating stylish swimwear and lingerie that empower women to embrace their beauty. Our mission is to ensure that women everywhere feel confident and fabulous. Join our enthusiastic team to embark on a rewarding career in a supportive and ever-evolving environment.
As a proud local brand, we employ over 4,600 individuals and operate more than 287 locations across Canada, with our Bikini Village brand extending to 19 countries worldwide (100 stores).
Unique Employee Benefits
For full-time team members:
Comprehensive insurance coverage; Three (3) to five (5) paid personal days based on position; Minimum 2% employer contribution to your retirement savings plan.BANNER : BIKINI VILLAGE
Galeries Chagnon
YOU ARE THE PERFECT FIT FOR US IF: You have a passion for fashion that celebrates femininity; You possess natural leadership qualities and can inspire a team; You are personable, an effective communicator, and a strong collaborator; You set ambitious goals and consistently achieve them; You are proactive and detail-oriented; You seek a career that presents continuous challenges; You are open to working during holidays and extended hours during peak times (subject to your availability). Ready to leverage your management expertise? Join a lively and dynamic team filled with professional challenges and abundant opportunities for growth.A TYPICAL DAY IN THIS ROLE
Reporting to the regional sales manager, you will ensure the store operates efficiently and that your team delivers exceptional customer service. Your responsibilities will include achieving overall goals and upholding our corporate standards for customer service, sales, operational performance, and visual merchandising. You will also need to be adept in effective recruitment strategies, provide impactful training, and utilize staff development and evaluation tools to motivate your team and help them excel.
SALES: Maximize the performance and profitability of your store; Train team members in customer service excellence—teach them effective sales techniques and ensure they are knowledgeable about all product features; Analyze sales data and develop innovative strategies to enhance sales; Schedule staff based on performance metrics and store traffic; Establish sales targets, devise a plan to achieve them, and communicate these goals to your sales team; Keep the regional manager updated on store operations and activities. HUMAN RESOURCES: Energize your team and cultivate a positive work atmosphere that promotes excellence, while fostering pride and belonging within the Bikini Village family; Bring our vision, mission, and brand culture to life in the workplace and share them with your team; Exhibit leadership and serve as an inspirational role model at all times. Build a high-performing team—recruit, prepare, and train the next generation of employees, and identify the best candidates for various roles; Plan work schedules, communicate them to your team, and manage attendance issues; Conduct performance reviews for the entire store team; Address labor disputes and implement necessary disciplinary actions in accordance with legal and corporate policies; MARKETING AND VISUAL MERCHANDISING: Master your knowledge of all products and their technical features; Collaborate with your team to create an attractive and inviting store layout based on our merchandising guidelines; Stay informed about competitor activities; Help cultivate a loyal customer base by promoting the brand image and building relationships; Develop an effective action plan to enhance inventory management results; Plan incoming orders and ensure visual displays are set up efficiently; Maintain the cleanliness and appearance of the store and stockroom; Collaborate with mall management. ADMINISTRATION: Analyze reports to enhance productivity and sales; Open and close the store with the assistance of your management team; Efficiently manage all controllable expenses in your store; Collaborate with the head office on various projects and requests; Adhere to and implement the policies and procedures of the various head office departments (we will provide you with all necessary training); Perform additional duties as needed to support the team.
PERMANENT, FULL TIME
