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Sales Operations Supervisor

3 months ago


Penticton, British Columbia, Canada Shoppers Drug Mart #203 Full time
Position Overview

As a Sales Operations Supervisor at Shoppers Drug Mart #203, you will play a crucial role in overseeing our sales team and ensuring optimal performance in a dynamic retail environment.

  • Employment Type: Permanent
  • Language of Work: English
  • Work Hours: 30 to 40 hours per week
  • Required Education: Secondary (high) school graduation certificate
  • Experience Required: 7 months to less than 1 year
Key Responsibilities
  • Oversee and guide team members including apprentices and design staff.
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Manage inventory and order stock as needed.
  • Engage in direct sales and customer service.
  • Compile and analyze reports on sales performance and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory systems.
  • Coordinate and supervise team activities.
  • Handle cash management duties.
  • Conduct evaluations of team performance.
Supervisory Scope

Supervise a team of 5-10 individuals.

Work Environment
  • Fast-paced and dynamic setting.
  • Ability to work under pressure and meet tight deadlines.
  • Attention to detail is essential.
  • Combination of sitting, standing, and walking required.
  • Extended periods of standing may be necessary.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong client-focused approach.
  • Excellent interpersonal and communication skills.
  • Adaptable and organized.
  • Reliable and dependable team player.
  • Proactive with the ability to multitask.
Inclusivity and Support
  • We implement accessible recruitment practices to support individuals with disabilities.
  • We assist newcomers and refugees with their immediate settlement needs.
  • We provide mentorship and networking opportunities for youth and mature workers.
  • Our hiring policies promote diversity and discourage discrimination against visible minorities.