Functional Analyst
2 months ago
Job Title: Functional Analyst
Job Type: Contract
Company: CB Canada
Location: Remote
Job Description:
Job Summary:
We are seeking a highly skilled Functional Analyst to join our team at CB Canada. As a Functional Analyst, you will be responsible for developing and providing functional and technical expertise for our dealer vehicle service, diagnostics, connectivity, and feedback systems.
Key Responsibilities:
- Develop and provide functional and technical expertise for dealer vehicle service, diagnostics, connectivity, and feedback systems.
- Develop collaborative working relationships with key business partners, solution architects, technology, and business teams.
- Own the application lifecycle management (projects, continuous improvement, and support as required).
- Work closely with the extended solution delivery team to ensure applications continue to meet current and future functional and technical business needs.
- Assist in the development of functional and application documentation, training materials, standards, and best practices.
- Ownership of Application Runbook, working closely with Solution Architects and Partners.
- Acquire and share knowledge of emerging business needs, technology, and solutions to help improve operations.
- Support and optimize organizational change management and technical change control functions.
- Have fun, develop, and position yourself and your team for long-term success and growth.
Mandatory Skills:
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other relevant subject areas.
- 5+ years' experience in full application life-cycle implementation and sustainment, working in Cloud, SaaS, and on-premise environments.
- Ability to effectively collaborate with both business and technical stakeholders and team members.
- Good understanding or ability to learn OEM Vehicle Manufacturer and Dealer After-Sales Service processes and systems.
- XML, SQL, API, and integration experience, as well as knowledge of ODX and OTX authoring systems and support is an asset.
- Strong teamwork, analytical, and problem-solving skills.
- A desire to learn and support business operations with new technology and solutions.
- Strong communication and collaboration skills, capable of building relationships across multiple levels of IT, solution partners, and business operations.
- Specific experience with vehicle diagnostic, data collection, and OTA (Over-the-air) related technologies would be a definite asset.
- Fluent in both English and French is an asset (written and oral English is an asset).
- The ability and desire to do what needs to be done, when it needs to be done, and have fun.
Assignment Length: 4-month contract – renewable
Start Date: Immediately
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