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Computer Systems Specialist
2 months ago
We are seeking a skilled Computer Systems Specialist to join our team at TecDale Group inc. as a Technical Support Analyst.
Job Summary:The successful candidate will provide technical support and assistance to users experiencing difficulties with computer hardware and software. This includes troubleshooting, consulting user guides, and implementing solutions. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Provide technical support and assistance to users experiencing difficulties with computer hardware and software.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- 1 to 2 years of experience in a technical support role.
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and ability to multitask.
- Free parking available.
- On-site amenities.
- Support for persons with disabilities, newcomers, and refugees.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.