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Culinary Operations Supervisor
3 months ago
The Food Service Supervisor plays a crucial role in overseeing the daily operations of our dining services at Tim Hortons. This position requires a blend of leadership, organization, and customer service skills to ensure a high-quality dining experience.
Key Responsibilities- Work Scheduling: Develop and implement effective methods to meet work schedules and ensure smooth operations.
- Staff Supervision: Lead and coordinate the activities of team members responsible for food preparation and portioning.
- Training: Provide comprehensive training to staff on job responsibilities, hygiene practices, and safety protocols.
- Quality Assurance: Ensure that all food and service offerings adhere to established quality control standards.
- Budget Management: Prepare financial forecasts and cost estimates to maintain operational efficiency.
- Customer Relations: Address and resolve customer inquiries and concerns effectively.
- Record Keeping: Maintain accurate records of inventory, repairs, sales, and waste management.
- Reporting: Prepare and submit detailed reports on operational performance.
- Tray Assembly Oversight: Supervise and verify the assembly of food trays to ensure compliance with service standards.
- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 7 months to less than 1 year of relevant experience in food service management.
- Employment Type: Permanent position.
- Language Requirement: Proficiency in English is necessary.
- Work Hours: Full-time position requiring 40 hours of work per week.
