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Food Service Supervisor

2 months ago

Ladysmith, British Columbia, Canada Krawchuk Enterprises Inc. Full time
Job Summary

Krawchuk Enterprises Inc. is seeking a highly skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining high food quality standards, and leading a team of food service counter attendants and food preparers.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and train a team of 5-10 food service staff members
    • Establish work schedules and ensure efficient workflow
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner
    • Ensure that food and service meet quality control standards
  • Operations and Logistics
    • Estimate ingredient and supplies required for meal preparation
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Team Management
    • Recruit, train, and develop a high-performing team
    • Conduct performance evaluations and provide constructive feedback
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service management role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Physical stamina to stand for extended periods and lift heavy objects
Working Conditions
  • Work Environment
    • Noisy
    • Wet/damp
    • Hot
  • Work Setting
    • On-site customer service
    • Restaurant
Security and Safety
  • Criminal Record Check
Personal Suitability
  • Client Focus
  • Efficient Interpersonal Skills
  • Excellent Oral Communication
  • Flexibility
  • Team Player