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Food Service Operations Manager

2 months ago


Kamloops, British Columbia, Canada Tims Kamloops Coffee Shop Inc co Tim Hortons Full time
Job Summary

We are seeking a highly organized and detail-oriented Food Service Operations Manager to join our team at Tims Kamloops Coffee Shop Inc c/o Tim Hortons. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and maintaining a safe and healthy work environment.

Key Responsibilities
  • Inventory Management: Organize and maintain inventory levels to ensure efficient supply chain management and minimize waste.
  • Health and Safety: Ensure compliance with all health and safety regulations, including proper food handling and storage procedures.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other essential supplies to secure the best possible prices and services.
  • Customer Service: Provide exceptional customer service, addressing customer complaints and concerns in a professional and timely manner.
  • Event Management: Plan, organize, and execute events, such as catering and facility rentals, to meet customer needs and exceed expectations.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure seamless execution and continuous improvement.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 3 years to less than 5 years of experience in a related field, or equivalent experience.
  • Work Conditions: Fast-paced environment with a focus on customer satisfaction and team collaboration.
  • Personal Suitability: Strong team player with excellent communication and problem-solving skills.
  • Benefits: Comprehensive health care plan and other benefits, including a permanent work term and 35-40 hours of work per week.