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Maintenance and Operations Coordinator

2 months ago


Richmond Hill, Ontario, Canada Kleenway Building Maintenance Services Inc Full time
About the Role

We are seeking a highly skilled and experienced Facility Operations Manager to join our team at Kleenway Building Maintenance Services Inc. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our commercial facilities, ensuring that they are running smoothly and efficiently.

Key Responsibilities
  • Operations Management: Direct and control the operations of commercial facilities, including the management of staff, budgets, and resources.
  • Customer Service: Identify customers' needs and provide excellent customer service to ensure customer satisfaction.
  • Reporting and Analysis: Oversee the preparation of reports and statistics related to areas of responsibility, including sales, customer satisfaction, and operational performance.
  • Facilities Management: Plan and organize the operations of the facilities and the included real estate, including maintenance, repairs, and upgrades.
  • Sales and Marketing: Promote sales to existing clients, recommend products or services to customers, and identify and solicit potential clients.
  • Staff Management: Hire and oversee training and supervision of staff, including maintenance and repair personnel.
  • Budgeting and Financial Management: Plan and manage the facility's operations budget, including forecasting, budgeting, and financial reporting.
  • Administrative Services: Plan, organize, and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security, and snow removal.
  • Quality Assurance: Monitor safety conditions, monitor and inspect work, and ensure that all operations are conducted in a safe and efficient manner.
Requirements
  • Education: Bachelor's degree in a related field, such as business administration, facilities management, or a related field.
  • Experience: 3 years to less than 5 years of experience in a related field, such as facilities management, operations management, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
  • Computer Skills: Proficient in MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word.
  • Work Environment: Fast-paced environment, with tight deadlines and a physically demanding workload.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral and written communication, organized, reliable, team player, accurate, dependable, flexible, initiative, judgement, positive attitude, and punctuality.