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Seasonal Sales Associate

2 months ago

Burnaby, British Columbia, Canada Herschel Supply Company Full time

About Herschel Supply Company

Welcome to Herschel Supply Company, a leading manufacturer of high-quality products for a lifetime of better journeys. Our products are designed with timeless form and intuitive function, backed by our signature warranty for wherever you're going next.

Since 2009, we've been innovating, growing our community, reducing our impact on the environment, and heading on new journeys. We've gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.

We're a company that inspires others to take the leap and try something new. We believe that putting yourself out there leads to the best parts of life. Wherever you're headed, we're here to help you pack your future with possibilities.

About Your New Role

Start your adventure with Herschel Supply Company. We're looking to build our retail community with passionate creatives looking to take their careers to the next level. This is your new role if you are craving growth opportunities, group training, and a creative environment.

We're seeking a Part-Time Seasonal Retail Sales Associate, a key member of the Herschel team. You will assist the team by delivering exceptional customer service. You will assist in creating an engaging shopping experience for our customers while working in a place where you can share your love for design, style, and interact with people in a real and authentic way.

A Day in the Life

Our workplace is dynamic, supportive, and entrepreneurial in spirit, and we pride ourselves in being a collaborative, open-minded, and imaginative team.

On a day-to-day basis, the Seasonal Retail Sales Associate will:

  • Continually learn product knowledge to confidently share information to customers
  • Maintain knowledge of in-store stock availability on the sales floor, in backroom, and online
  • Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store is clean and well presented
  • Receive and process stock from warehouse (Boxes can weigh lbs.) which includes; unpacking, scanning/receiving, counting, tagging as required, folding, sizing, and placing on the floor, with overflow stock in backroom and assigned storage areas
  • Assist with re-stocking and pricing duties, including sale preparation as required
  • Ensure items from change rooms are returned to appropriate area - sized and tagged
  • Complete assigned clean-up duty
  • Utilize the Point of Sale system and Mobile Point of Sale System, process payments, refunds, and exchanges all while maintaining all cash experience expectations
  • Stay on top of new products, trends, and initiatives
  • Participate in staff training and store events as scheduled

About You

  • Possess exemplary customer service skills
  • Upbeat, optimistic, passionate, friendly, and authentic
  • Builds relationships naturally, embraces individuality, and diversity
  • Comfortable working in a team-focused environment and sharing ideas
  • Multiple language skills are an asset
  • Capable of working together with customers to resolve any service issues
  • Work a flexible schedule that will include weekends, evenings, holidays, and special events
  • Eager to develop new skills and is responsive to feedback
  • Results-oriented and process-driven, with high expectations of self and team

Availability

We expect all part-time employees to be available for opening and closing shifts a minimum of three times per week. All employees must be available at least one full weekend day. Part-time is 30 hours or less per week. However, depending on customer volume, we can allocate full-time hours to support the business.