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Seasonal Resort Operations Manager
2 months ago
About the Role:
We are seeking a seasoned professional to lead our Woodhaven Year Round and Seasonal Resort as a Campground/Resort Manager. As a key member of our team, you will be responsible for maintaining property operations, ensuring exceptional guest experiences, and driving revenue growth.
Key Responsibilities:
- Oversee property maintenance staff to ensure visual appeal and upkeep of infrastructure and administer capital expenditure program.
- Supervise team member selection, training, scheduling and development and ensure all team members comply with appropriate policies and procedures.
- Manage all aspects of the resort including guest sites and on-site buildings (store, laundry facility, etc.).
- Drive revenue through the marketing and management of seasonal & overnight camping sites and manage expenses to improve NOI.
- Ability to manage water system, must successfully complete "Small Drinking Water Systems" course.
- Assist in preparation of annual budget, analyze the annual budget to ensure financial profitability for the property; and prepare monthly explanation of expense variances.
Requirements:
- A true operator and natural leader – you enjoy interacting with people including staff, guests, and contractors and understand the complexities of the daily tasks in this type of role.
- A manager(s) with minimum of 5 years' property management expertise, with at least 3 years of supervising staff, previous management experience in a campground or RV setting would be considered an asset.
- Knowledge of infrastructure and maintenance skills – i.e.: some knowledge of hydro, water, sewer and the ability to make minor repairs
- Excellent administration skills with the ability to prioritize, delegate where necessary and juggle multiple job functions.
- You understand the impact of social media in the hospitality business and can maintain social media accounts
- An experienced computer operator with strong expertise in Microsoft Office including Word, Excel and Outlook and have the ability to learn reservations software and accounting software.
- You have a valid driver's license.
What We Offer:
- A competitive salary and benefits package.
- A bonus program and the opportunity to earn commissions.
- A supportive and inclusive workplace culture.
- Opportunities for professional growth and development.
How to Apply:
Please submit your application through our online portal.
