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Multi-National Client Solutions Executive

3 months ago

Old Toronto, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time
Overview

At Arthur J. Gallagher & Co., we are dedicated to tackling challenges in risk management. As a part of our esteemed Commercial Multi-National division, the Client Solutions Manager plays a pivotal role in delivering exceptional service to our diverse clientele. This position involves overseeing a portfolio of multi-national accounts, ensuring a seamless renewal process, managing policy modifications, and collaborating with insurance partners.

Key Responsibilities

  • Manage a designated portfolio of multi-national clients, focusing on business retention and fostering enduring relationships.
  • Conduct thorough reviews of accounts during renewal periods, ensuring necessary coverage is placed and re-marketing is executed when needed.
  • Respond promptly to client inquiries, maintaining high standards of service and efficiency.
  • Identify opportunities for upselling and cross-selling, generating quality leads in collaboration with Account Executives.
  • Continuously enhance knowledge of the insurance market, staying informed about new products and policy developments.

Qualifications

  • Proven ability to provide innovative and resourceful solutions to clients.
  • Excellent communication and interpersonal skills, fostering strong relationships with clients and colleagues.
  • Adept at thriving in fast-paced environments, with effective prioritization skills to meet client expectations.
  • Detail-oriented, ensuring accuracy and thoroughness in all tasks.
  • Technologically proficient, with a willingness to learn new systems and processes.
  • 3 to 5 years of experience in Commercial Lines, particularly with large multi-national accounts, preferably in a brokerage setting.
  • Possession of an active RIBO License and a willingness to obtain a Quebec license.
  • Bilingual proficiency in French and English is highly regarded.
  • Relevant certifications such as CAIB, CIP, or CRM are advantageous.
  • Familiarity with EPIC software is considered beneficial.
Compensation and Benefits

We offer a competitive salary along with a comprehensive benefits package that includes:

  • Flexible medical and dental coverage tailored to your needs.
  • Life and Accidental Death & Dismemberment Insurance options.
  • Retirement savings plans, including RRSP with company matching, TFSA, and pension options.
  • Employee Stock Purchase Plan.

Additional Benefits

  • Reimbursement for educational expenses.
  • Access to employee assistance programs.
  • Discounted gym memberships.
  • Flexible work arrangements.
  • Paid sick leave and personal days.
  • Opportunities for volunteer time off.
  • Recognition programs for employee education.
  • Referral bonuses for employee recruitment.
  • LifeWorks Employee Assistance Program.
  • Matching Gift Program.

Commitment to Inclusion and Diversity

Arthur J. Gallagher & Co. values inclusion and diversity as integral components of our organization. We are committed to sustainability and supporting the communities we serve. We embrace the diverse identities and experiences of our employees, recognizing that diversity strengthens our ability to serve our clients effectively. We are an equal opportunity employer and encourage applications from individuals with disabilities, providing accommodations as needed throughout the selection process.