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Hotel Front Desk Associate

2 months ago


Lloydminster, Canada Meridian Inn & Suites Ltd. Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Meridian Inn & Suites Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and ensure accurate room assignments.
  • Reservations Management: Process group arrivals and departures, take, cancel, and change room reservations, and maintain an inventory of vacancies and room assignments.
  • Guest Services: Provide information on hotel facilities and services, offer recommendations on local attractions, and assist guests with special needs.
  • Cash Handling: Balance cash, complete balance sheets, and process guest departures, including calculating charges and receiving payments.
  • Clerical Duties: Perform light housekeeping and cleaning duties, answer telephone calls, and relay messages.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
  • Language: English
  • Work Hours: 40 hours per week