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Warehouse Systems Analyst

2 months ago


Markham, Ontario, Canada Shiseido Full time
Job Title: Warehouse Systems Analyst

Job Summary:

The Warehouse Systems Analyst will play a critical role in managing and supporting the Blue Yonder WMS system for the Canadian Distribution Center. This position requires a strong understanding of warehouse operations and the ability to configure and optimize the WMS to meet business requirements.

Key Responsibilities:
  • Provide Level 1 support for all WMS-related issues and inquiries, ensuring timely resolution of incidents and requests through the ticketing system.
  • Configure and update WMS configuration to align with business requirements changes, making necessary adjustments to optimize system performance and business processes.
  • Identify and implement opportunities to enhance fulfillment processes and automate manual tasks, leveraging system expertise to optimize operations and minimize helpdesk tickets.
  • Collaborate with the IT Supply Chain team during all phases of WMS-related projects, offering support and assistance to ensure successful project delivery and managing business expectations.
  • Design and develop reports to deliver analysis of business data, providing essential insights to support the Operations staff in informed decision-making and operational efficiency.
Requirements:
  • Bachelor's degree in Supply Chain, Operations, Software Engineering, or a related field, or equivalent professional experience.
  • 25 years of experience in WMS support or a similar role, ideally in a warehouse setting.
  • Proficiency in SQL Server and Oracle databases, including experience writing complex queries for reporting and analysis.
  • Expertise in Microsoft Office Suite, including advanced skills in Excel with Power Query, Power Pivot, and complex formulas.
Working Relationships/Key Stakeholders:
  • Integral member of the Operations team.
  • Collaborates with Operations Supervisors.
  • Primary liaison between Operations and IT.
  • Engages with Corporate and Business Partners.

About Shiseido:

Shiseido is a leading global cosmetics company with a rich history dating back to 1872. Our mission is to identify new sources of value and create beauty in the lives and cultures of those we serve. We value the diversity of our people and strive to create an inclusive and supportive work environment.