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Store Operations Manager

2 months ago


Brooks, Canada Brooks Grocery Full time
Job Title: Store Operations Manager

We are seeking a highly skilled Store Operations Manager to join our team at Brooks Grocery. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our supermarket/grocery store.

Key Responsibilities:
  • Staff Management: Manage a team of 5-10 staff members, assigning duties and ensuring that tasks are completed efficiently.
  • Market Research: Conduct market research and analyze trends to determine consumer demand and potential sales volumes.
  • Merchandise and Services: Determine the merchandise and services to be sold, implementing price and credit policies as needed.
  • Marketing Strategies: Develop and implement marketing strategies to drive sales and increase customer engagement.
  • Financial Management: Plan budgets and monitor revenues and expenses, ensuring that the store operates within budget.
  • Staffing and Training: Determine staffing requirements and provide training to staff members to ensure they have the necessary skills to perform their duties.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a retail or supermarket environment.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.
Work Environment:

The Store Operations Manager will work in a fast-paced environment with tight deadlines and heavy workloads. The ideal candidate will be able to work under pressure and maintain attention to detail.