Business Systems Analyst

2 months ago

Ottawa, Ontario, Canada TV2 Consulting Full time
Job Description

Overview: TV2 Consulting is seeking a skilled Business Systems Analyst to collaborate with our technical team to design, test, and implement solutions that meet project objectives and technical requirements.

Key Responsibilities:
  • Design Collaboration: Partner with our technical team to develop and refine overall system designs, ensuring quality and adherence to standards.
  • Testing and Validation: Work with our team to test changes and additions related to system design, building and executing detailed test plans and test cases, including toll-free call testing and failover testing.
  • Issue Resolution: Troubleshoot and resolve issues related to system design and implementation, ensuring minimal disruption to project timelines and deliverables.
  • Build Distribution Support: Assist in the distribution of builds across all project delivery environments, ensuring smooth transitions and integration.
  • Systems and Networking Knowledge: Demonstrate in-depth knowledge of systems processes, internetworking, and SQL database management, particularly with Redhat 8.6 server infrastructure.
  • Infrastructure Expertise: Possess knowledge of cloud-based Infrastructure as a Service (IaaS) and NFVi/bare metal infrastructure, contributing to effective system deployment and management.
  • Platform Understanding: Apply understanding of the TNS Communication Application (CAS) platform to inform system design and troubleshooting efforts.
  • Voice Network Knowledge: Utilize knowledge of voice networks and the positioning of Toll-Free solutions within the network to enhance system design and functionality.
  • Documentation and Reporting: Use Microsoft Office Suite to create and manage testing reports, Method of Procedure (MOPs), test cases, and specification documents.
Requirements:
  • Proven experience as a Business Systems Analyst or similar role, with a strong background in system design and testing.
  • In-depth knowledge of SQL databases and server infrastructure, specifically Redhat 8.6.
  • Experience with cloud-based IaaS and NFVi/bare metal infrastructure.
  • Ability to build and execute detailed test plans and test cases, with a focus on toll-free call and failover testing.
  • Understanding of the TNS Communication Application (CAS) platform and voice networks.
  • Proficiency in Microsoft Office Suite for documentation and reporting purposes.

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