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Chief Technology Officer

2 months ago


Toronto, Ontario, Canada toronto Full time
Job Title: Deputy Chief Technology Officer, Infrastructure & Operations

Join the City of Toronto's Technology Services Group as a Deputy Chief Technology Officer, Infrastructure & Operations. This senior leadership role will drive the development and implementation of the City's IT infrastructure, focusing on transformation, modernization, and optimization.

Key Responsibilities:
  • Lead the development of key practices within the Enterprise Resource platform to enhance core IT operations programs.
  • Oversee Incident Management, KPI management, and operational improvement programs across the Technology and Services Division.
  • Implement best practices and tools for IT Service, Asset, Operations management, Service Desk, and End User capabilities.
  • Lead the implementation of the Asset Management Program to create efficient, effective, and accurate inventories.
  • Identify and mitigate potential risks to IT operations and infrastructure, ensuring business continuity and disaster recovery plans are in place.
Requirements:
  • Significant experience leading large-scale and complex organizations through IT transformation and modernization.
  • Experience with security technology and program experience working closely with CISO teams.
  • Service-oriented and customer-focused operational excellence and foster the highest levels of teamwork toward reaching organizational goals.
  • A passion for public service would be highly beneficial.
About the City of Toronto:

The City of Toronto is an international leader in technology, finance, film, music, culture, and innovation. As a Deputy Chief Technology Officer, you will be part of a diverse team of 240 people working together to deliver seamless services, connect the public and businesses, and empower employees.

Cheryl Lai, Senior Consultant at LHH, helps organizations simplify the complexity associated with transforming their leadership and workforce. Established in 1967, LHH has been providing outplacement services for 52 years.