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Security and Healthcare Technology Specialist

2 months ago


Burnaby, British Columbia, Canada Houle Full time

About Houle

Houle is a leading electrical contractor and systems integrator dedicated to delivering safe, reliable power for the future. Our team of electrical and technology professionals provides innovative solutions that create value for our customers every day.

Our Mission

We believe in empowering communities through local projects that positively impact people's lives. Our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

Our Values

We prioritize having a work-life balance, continuous development, and employee benefits that support our team members' financial, physical, and mental well-being. We celebrate diversity and are committed to fostering a culture of belonging for all employees.

About the Role

We are recruiting for a Security and Healthcare Technology Specialist to join our Subject Matter Expert team in the Security and Healthcare Technology division. This team is based in a dynamic and growing region. Here's how your role will strengthen our team.

Your Responsibilities

  • Work remotely and on customer sites for the installation, design, assembly, servicing, troubleshooting, and maintenance of various electronic systems, including but not limited to: Nurse Call, RTLS, Audio, Video, Paging, Intercom, Security/Access Control, Telecommunication, and Video Surveillance.
  • Act as a subject matter expert resource for project managers to assist with technical difficulties or issues.
  • Inspect potential project sites and provide accurate estimation of required equipment and time.
  • Maintain and complete accurate as-builts and all system documentation for projects.
  • Train end users on the operations of provided systems.
  • Develop and implement solutions to resolve interfacing or intercommunication problems between disparate systems.
  • Commission and configure hardware and software for deployment/installation.
  • Create and provide internal technical training resources and sessions for Houle team members.

Your Experience and Skills

  • Training in security/healthcare systems and products, including access control, CCTV, and intrusion detection or related fields.
  • Certification in at least one of the following platforms: Genetec, Kantech, Lenel, Milestone, Ascom Telligence, GuardRFID, or Sonitor.
  • Minimum 1-3 years working in a similar role, with technical expertise in related systems. Electronics background also an asset.
  • Experience with integration and middleware engines in the security/healthcare product space an asset.
  • Familiarity with SNMP, BACNET IP, MODBUS, and other platform-agnostic messaging protocols an asset.
  • Knowledge of various programming and computer languages, including C#, Python, and T-SQL an asset.
  • Knowledge of web-based technologies, protocols, and languages/mechanisms, including API, REST, SOAP, HTTP/HTTPS, ISS, Web servers, JSON, XML, and SQL an asset.
  • Knowledge of various networking protocols and technologies.
  • Ability to work in various government institutions and willingness to travel and work in other regions for short periods of time.

What We Offer

  • A competitive total compensation package.
  • Flexible work schedules and a competitive vacation policy.
  • Access to tools and training for development and growth.
  • Employee benefits that prioritize financial, physical, and mental well-being.
  • Opportunities to work on exciting infrastructure projects in the province.