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Sales Team Supervisor
3 months ago
As a Retail Operations Supervisor at MKL PHARMACY LTD., you will play a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.
Key Responsibilities- Staff Supervision: Lead and manage a team of employees, including apprentices and support staff.
- Task Delegation: Assign specific duties to sales personnel to optimize workflow.
- Recruitment and Training: Facilitate the hiring process and provide training opportunities for new staff members.
- Inventory Management: Order and maintain stock levels to meet customer demand.
- Returns Authorization: Approve the return of merchandise as necessary.
- Schedule Management: Create and manage work schedules for team members.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply challenges.
- Inventory Organization: Maintain an organized inventory system to ensure efficient operations.
- Team Coordination: Supervise and coordinate the activities of store personnel.
- Education: Completion of secondary (high) school education.
- Experience: A minimum of 1 year and up to 2 years of relevant experience in a supervisory role.
- Employment Type: Permanent position.
- Work Language: English.
- Work Hours: 40 hours per week.
- Strong client focus and dedication to customer service.
- Highly organized with excellent time management skills.
- Reliable and dependable team player.
- Ability to multitask effectively in a fast-paced environment.
