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Digital Storytelling Coordinator

2 months ago

Edmonton, Alberta, Canada Edmonton Public Library Full time
Job Description

Edmonton Public Library is seeking a dynamic and confident Digital Storytelling Coordinator to advance provincial Indigenous Digital Storytelling Initiatives.

About the Role

As a member of our collaborative Collection Management & Access team, you will support the continuous improvement and day-to-day administration of the digital content platform, focusing on the end-user experience.

Key Responsibilities
  • Develop and Implement Digital Content Platform Improvements
  • Collaborate with community members and library staff to facilitate platform user training sessions.
  • Mentor and support participants in sharing their stories and using the platform effectively.
  • Design and Deliver Effective Training Programs
  • Work effectively with customers of all age levels and backgrounds, recognizing the needs of users from a wide variety of cultural, economic, social, and educational backgrounds.
Requirements
  • Related degree or diploma from a recognized post-secondary institution (equivalencies may be considered).
  • A minimum of three years of related experience is required.
  • Demonstrated experience or coursework on training people to use technology is required.
  • Understanding of Local Indigenous Communities
What We're Looking For
  • A strong customer service orientation.
  • Effective project management skills.
  • The ability to convey complex and technical information in clear and jargon-free language to staff at all levels.
  • The ability to work effectively both independently and in a team environment.
  • Proficiency with personal computers, Microsoft Office applications, mobile devices, and other web-based platforms and service applications.
Special Requirements
  • Satisfactory background screening is required for this position.
  • This position will travel as needed throughout the province.
Compensation

Pay Band: $45.23 per hour* (approximately $64,745 - $82,651 per annum based on a 35 hour work week). Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.