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Retail Supervisor

2 months ago

Montreal, Quebec, Canada Moose Knuckles Canada Full time

About Us

We're a dynamic and inclusive team that values individuality and self-expression. Our mission is to provide an exceptional customer experience while promoting a culture of teamwork and collaboration.

Job Summary

We're seeking a highly motivated and results-driven Retail Supervisor to join our team at Moose Knuckles Canada. As a key member of our sales floor team, you will be responsible for coaching and training our sales associates to achieve profitable sales growth while maintaining a positive and engaging store environment.

Key Responsibilities

  • Customer Experience: Create a unique and personalized shopping experience for our customers, ensuring their needs are met and exceeded.
  • Product Expertise: Develop in-depth knowledge of our luxury apparel products, including their features, benefits, and styling options.
  • Team Management: Lead and motivate your sales associate team through effective development, observation, and coaching, ensuring they have the skills and confidence to succeed.
  • Store Visuals: Maintain a visually appealing store environment, adhering to our merchandising standards and ensuring a seamless shopping experience for our customers.
  • Diversity and Inclusion: Foster a culture of diversity and inclusion, promoting respect and understanding among team members and customers alike.

Requirements

  • Bilingualism: Fluency in both English and French is required.
  • Experience: At least one year of working experience in a fashion retailer, preferably in a leadership position.
  • Luxury Apparel Experience: Previous experience in the luxury apparel industry is an asset.
  • Communication and Teamwork: Excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • Dynamic and Customer-Focused: A dynamic and customer-focused approach, with a passion for delivering exceptional customer service.
  • Sales-Driven: A strong sales drive, with a proven track record of achieving sales targets.
  • Professional Attitude and Behavior: A professional attitude and behavior, with the ability to work under pressure and adapt to changing situations.
  • Passion for Fashion: A genuine passion for fashion and a keen eye for quality.