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Technical Business Solutions Analyst

2 months ago

Brampton, Ontario, Canada Michael Page International Canada Limited Full time
Job Summary

We are seeking a highly skilled Technical Business Solutions Analyst to join our team at Michael Page International Canada Limited. As a Technical Business Solutions Analyst, you will play a critical role in working closely with business stakeholders to gather, analyze, and document detailed business and technical requirements.

Key Responsibilities
  • Business Requirements Gathering: Collaborate with business stakeholders to gather and document detailed business requirements, ensuring that all needs are met and expectations are exceeded.
  • Technical Analysis: Conduct in-depth technical analysis to understand system architecture, integrations, and data flow, identifying areas for improvement and opportunities for process enhancement.
  • Solution Design: Collaborate with architects and developers to design scalable and efficient solutions that meet business needs, ensuring that all technical requirements are met.
  • Documentation: Create comprehensive documentation, including requirement specifications, process flows, use cases, and technical diagrams, to ensure that all stakeholders have a clear understanding of the solution.
  • Communication: Serve as a liaison between business units and IT teams, ensuring clear and continuous communication to ensure that all stakeholders are informed and aligned.
  • Project Support: Assist project managers in planning, execution, and monitoring of project activities, ensuring that all projects are delivered on time, within budget, and to the required quality standards.
  • Testing and Validation: Develop and execute test plans to validate the functionality and performance of implemented solutions, ensuring that all solutions meet the required standards.
  • Technical Support: Provide ongoing technical support and troubleshooting for implemented systems and solutions, ensuring that all issues are resolved promptly and efficiently.
  • Continuous Improvement: Identify opportunities for process improvement and drive initiatives to enhance system performance and business outcomes, ensuring that all solutions are optimized for maximum efficiency and effectiveness.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum of 5 years of experience in a technical business analysis role, with a proven track record of delivering high-quality solutions.
  • Technical Skills: Proficiency in SQL, data modeling, and familiarity with integrations, APIs, and cloud platforms, with a strong understanding of technical concepts and principles.
  • Tools: Experience with business analysis and project management tools such as JIRA, Confluence, and Microsoft Office Suite.
  • Analytical Skills: Strong analytical and problem-solving skills, with a keen attention to detail and the ability to analyze complex technical information.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Certifications: Relevant certifications such as CBAP, PMP, or technical certifications (e.g., AWS, Azure) are preferred.
  • Soft Skills: Strong interpersonal skills, proactive attitude, and the ability to work effectively in a team environment.
About Our Client

Our client is a Canadian logistics solutions provider, seeking a highly skilled Technical Business Solutions Analyst to join their team.

Competitive compensation and opportunities for internal mobility are available.