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Sales Development Representative

2 months ago

Victoria, British Columbia, Canada White Cap Canada Full time
About the Role

At White Cap Canada, we're committed to Building Trust on Every Job. As an Inside Sales Representative, you'll play a key role in growing our customer base by selling a variety of products and services to new and existing customers.

Key Responsibilities
  • Sales and Customer Support: Interact with customers, provide sales and quotation support, and upsell products and services whenever possible.
  • Technical Support: Provide technical support to customers and other staff on the application of products, and write up customer orders for pick up and delivery.
  • Training and Development: Assist in training new staff on products, computer systems, and working with customers.
  • Branch Management Support: Assist the branch management team with managerial tasks in their absence.
  • Order Management: Perform cash/sales transactions and order entry for customers, ensuring attention to detail and accuracy.
Requirements
  • Technical Knowledge: Maintain technical knowledge by reviewing technical publications, attending product knowledge meetings, and educational workshops.
  • Safety Practices: Follow all safety practices as outlined in the health & safety manual.
Work Environment
  • Work Setting: Located in a comfortable indoor area, with frequent opportunity to move about.
  • Travel Requirements: Typically requires overnight travel less than 5% of the time.
Education and Experience
  • Education: Technical certification or associate degree may be required in some areas.
  • Experience: Generally 5-7 years of experience in a related area of responsibility.