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Shift Supervisor

2 months ago

Castlegar, Canada A&W Full time
About A&W

A&W is a leading fast-food chain committed to serving high-quality, naturally sourced food to our customers. We prioritize doing the right thing, even if it's not the easy thing, and strive to make a positive impact on our communities and the environment.

Job Summary

We are seeking a skilled Shift Supervisor to lead our team in delivering exceptional customer experiences. As a Shift Supervisor, you will be responsible for coordinating the team to exceed customer expectations, ensuring the restaurant operates efficiently, and achieving financial results.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring every guest has a positive experience.
  • Team Leadership: Lead and motivate the team to achieve high standards of quality, service, and cleanliness.
  • Operations Management: Coordinate the team to ensure efficient restaurant operations, including food preparation, inventory management, and cash handling.
  • Financial Management: Manage cash handling, inventory, and labor costs to achieve financial targets.
  • Communication: Effectively communicate with the team, management, and customers to ensure seamless operations.
Requirements
  • Leadership Experience: Proven leadership experience in a fast-paced environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to handle customer complaints and feedback.
  • Communication Skills: Effective communication skills, with the ability to lead and motivate the team.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Teamwork: Ability to work effectively in a team environment, with a focus on collaboration and mutual respect.
Working Conditions
  • Fast-Paced Environment: Work in a fast-paced environment, with a focus on efficiency and productivity.
  • Physical Demands: Stand for long periods, lift heavy objects, and perform repetitive tasks.
  • Teamwork: Work collaboratively with the team to achieve common goals.
Why Work at A&W?
  • Competitive Compensation: Receive a competitive wage and benefits package.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and growing company.
  • Positive Work Environment: Work in a positive and supportive environment, with a focus on teamwork and collaboration.