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Retail Store Manager

2 months ago


Windsor, Ontario, Canada ESSO Full time
Retail Store Supervisor Job Description

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at ESSO. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, including cashiers, grocery clerks, and shelf stockers.
  • Assign sales workers to duties and ensure they are equipped to provide excellent customer service.
  • Hire, train, and develop staff to meet the needs of the store.
  • Authorize payments, order merchandise, and manage inventory levels.
  • Establish work schedules and ensure the store is staffed appropriately.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
Requirements:
  • 7 months to less than 1 year of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make sound judgments under pressure.
  • Physical ability to stand for extended periods, lift heavy loads, and perform manual tasks.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.