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Food Service Supervisor

2 months ago

Petawawa, Canada Mary Brown's Petawawa, ON Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Mary Brown's Petawawa, ON. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Provide guidance and training to staff members to ensure they meet our high standards.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Conduct regular quality control checks to ensure compliance with our food safety policies.
  • Customer Service
    • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
    • Address customer complaints and concerns in a fair and respectful manner.
  • Inventory Management
    • Manage inventory levels of food and supplies, ensuring that we have sufficient stock to meet customer demand.
    • Monitor and control waste, minimizing unnecessary expenses.
  • Team Collaboration
    • Work collaboratively with other team members to achieve our business objectives.
    • Communicate effectively with colleagues, management, and customers to ensure seamless operations.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment with tight deadlines.
    • Strong problem-solving and conflict resolution skills.
    • Knowledge of food safety and handling procedures.
    • Ability to lift up to 25 pounds and stand for extended periods.
Work Environment

Our restaurant operates in a fast-paced environment with a focus on providing exceptional customer service. As a Food Service Supervisor, you will be required to work in a standing position for extended periods, lift up to 25 pounds, and perform other physical demands associated with the role.

What We Offer
  • Competitive Salary
  • Free Parking
  • On-Site Amenities
  • Parking Available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week