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Spa Operations Manager

2 months ago

Parksville, British Columbia, Canada Mable Nail Bar Ltd Full time
Job Summary

We are seeking a highly skilled Spa Supervisor to join our team at Mable Nail Bar Ltd. As a key member of our spa operations, you will be responsible for ensuring exceptional customer service and maintaining the highest standards of quality in our spa services.

Key Responsibilities
  • Customer Service: Assist clients with special needs, provide technical advice, and recommend measures to improve productivity and product quality.
  • Team Management: Supervise, coordinate, and schedule activities of workers, train staff in job duties, safety procedures, and company policies.
  • Quality Control: Monitor quality and production levels, establish work schedules and procedures, and requisition or order materials, equipment, and supplies.
  • Communication: Co-ordinate activities with other work units or departments, resolve work problems, and provide technical advice.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Schedule: 30 to 40 hours per week.