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Healthcare Operations Manager, RN

2 months ago

Regional Municipality of Peel, Canada Spectrum Health Care Full time

Job Summary

Spectrum Health Care is seeking an experienced Nurse Program Manager to lead our community nursing team in the Peel region. As a key member of our operations leadership team, you will be responsible for program planning and implementation, monitoring activities related to home care service delivery, and developing educational initiatives to support the ongoing development of our nursing teams.

Key Responsibilities

  • Lead a team of nurses to achieve excellence in providing home care services to Spectrum's patients
  • Prepare monthly schedules for nursing field staff, understanding available resources and keeping quality at the forefront of all resource utilization decisions
  • Develop educational initiatives to support the ongoing development of our nursing teams
  • Leverage clinical skills to lead program development and design of clinical workflows that support new models of care delivery for target populations
  • Lead or assist with the integration of client satisfaction initiatives, ensuring that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner
  • Address quality, safety, and risk management issues, including the development of improvement plans

Requirements

  • Current CNO certificate as Registered Nurse, degree preferred
  • Valid driver's license and access to a reliable vehicle as work involves some local travel
  • Willingness to be part of on-call management rotation
  • Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
  • Solid knowledge of the principles, practices, and methods of community nursing and service delivery to patients as well as program development, implementation, and evaluation
  • Experience managing in a union environment