Director of Operations
2 months ago
Job Summary:
Arc'teryx Limited is seeking a highly skilled and experienced Senior Manager of Distribution to lead our Distribution operations in a high-growth environment. As a key member of our leadership team, you will be responsible for scaling our operations to support our rapid growth, delivering continuous improvement in service levels across all channels, and creating flexible, resilient, and efficient processes.
Key Responsibilities:
- Oversee all aspects of warehouse operations, including inbound receiving, order fulfillment, and inventory integrity in our automated environment.
- Support the rapid scaling of our business with a service-oriented approach, while ensuring operational controls and discipline are in place.
- Set challenging productivity targets and enroll the entire team to achieve them, maintaining performance metrics for the department and reporting results to Senior Management regularly.
- Hold Supervisors and Team Leaders accountable to operational goals/metrics and maintain data depicting all set key-performance indicators.
- Ensure staffing levels meet work commitments through proactive labor management and forecasting.
- Support in developing the annual operating budget and ensure operational performance goals are met within prescribed cost, revenue, and profit parameters.
- Support with other strategic projects and assignments as required.
Requirements:
- Bachelor's Degree in Business, Supply Chain, Logistics, Engineering, or other equivalent discipline.
- ~8+ years' experience in Distribution centre leadership, distribution automation, apparel, or retail operations.
- Strong communication skills and change management expertise.
- Knowledge of health, safety, and security practices at commercial/industrial facilities.
- Flexibility to work weekends and evenings as required to meet company objectives.
- Proficient in the use of Microsoft Office.
- Ability to set a clear vision, align the team around common objectives, and foster commitment to these objectives.
What We Offer:
A competitive salary range of $122,000 CAD, determined by factors such as job-related skills, relevant experience, education, and/or training. A dynamic and inclusive work environment that values diversity and promotes creativity and innovation.
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