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Food Service Operations Manager

3 months ago


Kamloops, British Columbia, Canada Madras Club House Ltd. Full time
Position Overview

The role of the Food Service Operations Manager at Madras Club House Ltd. involves overseeing the daily functions of our dining establishment, ensuring that all operational procedures are executed efficiently.

Key Responsibilities
  • Service Management: Determine the types of services to be provided and implement effective operational protocols.
  • Performance Evaluation: Conduct regular performance reviews of staff to maintain high service standards.
  • Cost Management: Analyze and manage the costs associated with products and services offered.
  • Regulatory Compliance: Enforce all relevant liquor legislation and regulations to ensure compliance.
  • Inventory Control: Organize and maintain inventory levels to meet operational needs.
  • Health and Safety: Ensure adherence to health and safety regulations within the establishment.
  • Supplier Negotiation: Negotiate contracts and arrangements with suppliers for food and other necessary supplies.
  • Customer Relations: Address and resolve customer complaints or concerns effectively.
  • Customer Service: Provide exceptional customer service to enhance the dining experience.
  • Operational Oversight: Plan, organize, direct, control, and evaluate daily operations to ensure smooth functioning.
Supervisory Role

This position will involve supervising a team of 5-10 individuals.

Security and Safety Requirements

A criminal record check will be required for this position.

Personal Attributes
  • Accuracy
  • Dependability
  • Strong interpersonal skills
  • Excellent oral and written communication skills
  • Flexibility
  • Organizational skills
  • Reliability
  • Team-oriented
Experience Requirements

Applicants should have 1 to 2 years of relevant experience in a similar role.

Employment Details

This is a permanent position with working hours ranging from 30 to 40 hours per week.