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Vice President Operations
2 months ago
As a key member of the Sumitomo Mitsui Banking Corporation team, the Vice President, Operations will be responsible for overseeing the day-to-day operations of the Treasury and Payments department. This includes managing a team of payments processing specialists, overseeing payments and reconciliations processes, and ensuring compliance with internal controls and regulatory policies and standards.
The successful candidate will have a strong understanding of high-volume payments processing, reverse-wire, real-time payments, and digital payment processing. They will also have experience in defining, developing, and implementing operational policy and procedures, as well as a good understanding of fraud mitigation and risk management related to payments and reconciliations.
Key Accountabilities- Complete daily payments processing activities, processing inbound and outbound payments for all product areas supported. Ensure payment transactions are fully captured and all payment-related information is processed adhering to established service level agreement and industry guidelines and applicable regulatory and policy standards.
- Liaise with Risk, Compliance, and Audit and other cross-functional teams to support investigations, review risk and incident reporting, and ensure continuity of BAU processes. Liaise with vendors and other service providers in order to improve processes and client experience. Manage operational relationships with correspondent banks and partners.
- Trains and provides day-to-day guidance to staff in the Operations Department by upholding team values and facilitating the development of expertise.
- Provides a high level of customer service to ensure all client queries and investigations are resolved promptly.
- Act as liaison with other banks in the resolution of inter-bank issues managing disputes and exceptions related to payments and lead investigations for operations issues ensuring timely resolution of service.
- Verifies and approves all outgoing payments and messages, all clearing, FX, Money Market, Swap, and Loan transactions, and new and amendments to L/C, incoming and outgoing documents as well as all payments re L/C's.
- Complete daily payment processing activities ensuring transactions are adhering to industry guidelines with applicable regulatory and policy standards.
- Checks reconciliation of Nostros daily, ensuring that outstanding items are cleared on a timely basis.
- Checks and approves brokerage payments monthly ensuring they are accurate and paid on time.
Responsible for policies and procedures of the Operations Department.
Responsible for opening/closing vault and safe.
Authorized signatory on Swap Agreements, co-signatory on bank cheques, certificates of deposit, etc.
Assume Operation staff duties during vacations.
As assigned, BPO duties for software applications (e.g., SMBC GIS) used Operations Department.
Responsibility for Resources:
Responsible for directing staff in all time-critical processing and operational activities, as well as general affairs/office services.
Decision Making Responsibility:
To release payments through SWIFT.
Many and varied decisions are made on a daily basis, concerning all facets of the operations department, as well as areas that effect the department (i.e. Treasury and Business Promotions).
