Keyholder Assistant

2 months ago

Edmonton, Alberta, Canada Torrid Full time
About the Role

We are seeking a highly motivated and experienced Keyholder to join our team at Torrid. As a Keyholder, you will play a critical role in providing exceptional customer service, driving sales, and supporting store operations.

Key Responsibilities
  • Partner with management to achieve company objectives and KPI goals
  • Set the example for exceptional customer service and sales skills, ensuring the team provides a positive shopping experience
  • Support management in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment
  • Perform register functions and use sales, promotion, and product knowledge to drive add-on sales
  • Assume responsibility for all store operations when management is out of the store, acting as Manager on Duty
  • Ability to work a flexible schedule, including holidays, nights, and weekends
Requirements
  • Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while creating an amazing customer experience
  • Flexibility and ability to adapt to changing situations, environments, challenges, job duties, and work schedules
  • Be fashion-focused and stay on top of current trends
Physical Requirements
  • Able to stand and walk around during scheduled hours
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
What We Offer

We offer a comprehensive package of benefits to our employees, which may include:

  • A competitive benefits package, including medical, dental, vision, mental health resources, 401k with company match, life insurance, short-term disability, vacation and sick time available, paid company holiday, employee stock purchase program (ESPP), and jury duty
  • Additional perks, including monthly bonus potential, associate discount of 50%, tuition reimbursement, childcare discount program

We are a proud Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. If you are unable or limited in your ability to use or access our website, you can request reasonable accommodations by sending an email to accommodations@torrid.com. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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