Network Engineer

2 months ago

Markham, Ontario, Canada Computer Talk Full time

About Us:

ComputerTalk is a leading provider of cloud-hosted contact center and unified communication solutions. With over 30 years of experience, we have established ourselves as a trusted partner for businesses seeking innovative technology solutions.

Our Team:

We are a dynamic and growing team of experts dedicated to delivering exceptional service and support to our clients. Our team members are passionate about technology and committed to staying ahead of the curve in terms of industry trends and best practices.

The Role:

We are seeking an experienced Infrastructure Support Specialist to join our team. As a key member of our technical support team, you will be responsible for designing, engineering, building, and supporting world-class redundant voice/data centers. You will also work closely with our product team to ensure seamless support for our complete product line.

Key Responsibilities:

  • Design and engineer world-class redundant voice/data centers
  • Support and maintain our cloud-hosted contact center and unified communication solutions
  • Collaborate with our product team to ensure seamless support for our product line
  • Provide exceptional customer service and support to our clients
  • Stay up-to-date with industry trends and best practices in infrastructure support and technical support

Requirements:

  • Hands-on experience in system administration, including virtualization technology (VMware vSphere, vCenter, vSAN, NSX)
  • Windows server administration, deployment, and performance tuning
  • Experience deploying and supporting Skype for Business 2015 and/or 2019
  • Experience with Cisco firewalls/routers/switches
  • Knowledge and understanding of PCI-DSS compliance
  • Experience with SQL clusters
  • Experience with SIP and VoIP
  • Experience with internet packet security and troubleshooting
  • Experience with network operation management and troubleshooting
  • Experience with SBC's (troubleshooting, service provider environments, gateways)
  • Advanced experience in storage technology - NAS, SAN (EMC, Dell) hardware maintenance and trouble shooting
  • General knowledge of networking technologies (i.e. TCP, Load Balancing, Routing, Switching, Firewalls, WPA with RADIUS)

What We Offer:

  • A dynamic and growing team of experts
  • Opportunities for professional growth and development
  • A comprehensive benefits package
  • A competitive salary and bonus structure

How to Apply:

If you are a motivated and experienced infrastructure support specialist looking for a new challenge, please submit your resume and cover letter to us. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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