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Restaurant Team Lead

2 months ago

Meaford, Ontario, Canada Tim Horton's Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Tim Horton's. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet our customer needs.
    • Train and develop our staff to ensure that they have the skills and knowledge required to provide excellent customer service and to maintain our high standards of food quality.
  • Operations Management
    • Establish and implement effective systems and procedures to ensure that our restaurant is running smoothly and efficiently.
    • Monitor and control inventory levels, ensuring that we have the necessary supplies to meet customer demand.
    • Manage our restaurant's budget, ensuring that we are operating within our financial targets.
  • Customer Service
    • Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
    • Monitor and improve our customer satisfaction levels, using feedback to make improvements to our service and products.
  • Health and Safety
    • Ensure that our restaurant is maintained in a clean and safe environment, complying with all relevant health and safety regulations.
    • Monitor and control our food safety procedures, ensuring that we are meeting all relevant standards.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service environment
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
    • Ability to work effectively in a team environment
Work Environment

Our restaurant is a fast-paced environment where you will be working in a team to provide exceptional customer service and to maintain our high standards of food quality. You will be required to stand for extended periods, walk, and bend, and you will be working in a physically demanding environment.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and dynamic work environment