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Service Technician

2 months ago

Nanaimo, British Columbia, Canada Motion LP Full time
About Motion LP

Motion LP is a leading provider of mobility and accessibility solutions in Canada, serving communities across the country for over 35 years. Our team of experts delivers solutions that make life accessible for everyone, with a focus on customer satisfaction and exceptional service.

Job Summary

We are seeking a skilled and compassionate Service Technician to join our team in British Columbia. As a Service Technician, you will be responsible for diagnosing and repairing mobility equipment, providing exceptional customer service, and ensuring that clients' needs are met.

Key Responsibilities
  • Diagnose and Repair Equipment: Troubleshoot and repair mobility equipment, including wheelchairs and custom mobility devices, using diagnostic tools and power equipment.
  • Provide Exceptional Customer Service: Prioritize a friendly, professional, and compassionate approach to customer interactions, ensuring that clients' needs are met and their expectations are exceeded.
  • Travel and Mobility: Travel to clients' homes and community facilities to accommodate their needs, working 8-hour shifts and adapting to changing schedules as required.
Requirements
  • Technical Skills: Previous experience in customer service and assembling or repairing equipment, with exposure to using diagnostic tools and power equipment.
  • Empathy and Communication: Ability to navigate any situation in a friendly, professional, and compassionate manner, prioritizing the comfort and urgency of clients.
  • Additional Requirements: Valid G-class driver's license, clean driving record, and ability to lift and carry up to 50 lbs.
What We Offer
  • Competitive Compensation: Salary range from $20 - $30 per hour, depending on skills, experience, and geographic location.
  • Comprehensive Benefits Package: Eligibility to a range of benefits, including vacation and personal days, RRSP/DPSP match program, and employee assistance program.
  • Professional Development Opportunities: Access to internal learning portal, professional development reimbursement, and opportunities to attend industry events.
Why Join Our Team?

Motion LP is committed to creating a diverse and inclusive workplace, where employees can grow and develop their skills. We offer a range of benefits and opportunities for professional development, and we are passionate about making life accessible for everyone.