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Retail Team Leader

2 months ago

Abbotsford, British Columbia, Canada Station Liquor Store Ltd. DBA Station Liquor Store Full time
Retail Supervisor Position Overview

We are seeking a dedicated Retail Supervisor to oversee the daily operations of our retail establishment. This role is essential in ensuring that our store runs smoothly and efficiently while providing exceptional service to our customers.

Key Responsibilities:
  • Team Management: Assign tasks to sales associates and establish effective work schedules to maximize productivity.
  • Sales Performance: Actively engage in selling merchandise and promoting store initiatives.
  • Customer Relations: Address and resolve customer inquiries, complaints, and any supply shortages to maintain a high level of customer satisfaction.
  • Inventory Control: Organize and maintain stock levels to ensure product availability.
  • Supervision: Oversee and coordinate the activities of team members, ensuring adherence to company policies and procedures.
  • Hands-On Support: Perform the same duties as the staff you supervise, demonstrating leadership through action.
Work Environment:
  • Fast-paced atmosphere requiring the ability to work under pressure.
  • Attention to detail is crucial for maintaining store standards.
Personal Attributes:
  • Strong focus on client satisfaction and service excellence.
  • Demonstrated reliability and organizational skills.
  • Ability to adapt and be flexible in a dynamic work environment.
  • Team-oriented mindset with a collaborative approach.
Qualifications:
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: Minimum of 1 year to less than 2 years in a supervisory role within retail.

This is a permanent position requiring approximately 30 hours of work per week. Join us in creating a welcoming and efficient shopping experience for our customers.