We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1046255 Ontario Inc. O/A Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

• Leadership and Supervision
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting our high standards.
• Food Quality and Safety
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Ensure that food and service meet quality control standards, and take corrective action when necessary.
• Customer Service
  • Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
• Administrative Tasks
  • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
  • Establish work schedules, ensuring that staff are adequately staffed to meet customer demand.

• Education and Experience
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service establishment.
• Work Environment
  • Fast-paced environment with a combination of sitting, standing, walking, and standing for extended periods.
• Physical Demands
  • Physically demanding, requiring the ability to lift, bend, and stand for extended periods.
• Personal Suitability
  • Client focus, efficient interpersonal skills, flexibility, and a team player attitude.

• Work Language: English.
• Work Term: Permanent.