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Corporate Travel Specialist

3 months ago

Nova Scotia, Canada FCM Travel Full time

Corporate Travel Consultant

Imagine a world where technology and human expertise seamlessly collaborate to enhance corporate travel experiences.

At FCM Travel, we are dedicated to transforming the corporate travel landscape, aiming to simplify and expedite the entire travel process for our clients. Our goal is to excel in the SME sector, ensuring that every aspect of travel is streamlined and efficient for our customers, while consistently providing value to decision-makers, travelers, and bookers alike. We pride ourselves on delivering a unique combination of personalized service and cutting-edge technology, alongside the extensive options and value that come from being part of the FCM Travel family. For years, we have empowered ambitious businesses to thrive through travel.

FCM Travel operates through a vast global network, with offices in various countries including Australia, Canada, the USA, the UK, South Africa, and New Zealand. As a longstanding member of the Flight Centre Travel Group, we play a vital role in the strength of the corporate travel division. Our company is recognized for its innovative approach and enjoyable work environment, making it an ideal place for individuals who are passionate about travel, teamwork, and exceptional customer service.

About The Opportunity

We are seeking a proactive and enthusiastic Corporate Travel Consultant to join our team.

Key Responsibilities

In the role of Corporate Travel Consultant, you will manage the daily travel requirements of corporate clients, which includes:

  • Making precise and professional travel arrangements for corporate accounts, encompassing air travel, car rentals, hotel bookings, and ground transportation.
  • Adhering to company protocols, account specifications, and customer service standards.
  • Collaborating with team members and assisting colleagues as necessary to fulfill all client service functions.
  • Establishing and nurturing strong professional relationships.
  • Offering solutions to any travel-related challenges faced by clients.

Experience & Qualifications

  • Customer-centric approach – consistently striving to exceed client expectations.
  • Detail-oriented; takes pride in organization and can manage multiple priorities while adapting to changing circumstances.
  • Exceptional interpersonal skills with the ability to cultivate strong business relationships.
  • A creative problem solver who approaches challenges with innovative solutions.
  • Embraces a culture of equality, irreverence, and accountability.
  • Thrives in a collaborative setting but is also capable of producing high-quality work independently.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a fast-paced, deadline-oriented environment.
  • Tech-savvy – at least 2 years of experience with a GDS system (preferably Sabre), proficient in Microsoft Office, and comfortable learning new software.

Work Perks - What's in it for you:

FCM Travel is internationally recognized for its outstanding employee benefits and a vibrant company culture. We understand that our people are our greatest asset, and it is their passion and commitment that keep us at the forefront of the industry. Here are some of the perks we offer:

  • Flexibility: Enjoy the freedom of a hybrid work model that combines remote and in-office work.
  • Enjoyment: At FCM Travel, we prioritize having fun in everything we do.
  • Recognition: Celebrate your achievements and those of your colleagues at our regular events and gatherings.
  • Intelligence: Our team members utilize their expertise and quick thinking to solve challenges effectively.
  • Passion for travel: Our foundation is built on a love for travel, and this enthusiasm is evident in our service.
  • Personal connections: We value personal relationships in our business operations.
  • Diversity, Equity & Inclusion: We are committed to fair practices and inclusive recruitment.
  • Career development: We provide genuine opportunities for professional growth and advancement.
  • Support: We are dedicated to assisting every employee in their personal and professional development.