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Associate - Client Service Specialist

2 months ago


Montreal, Quebec, Canada RBC - Royal Bank Full time
Job Summary

RBC Dominion Securities is seeking a highly skilled Associate to join a dynamic advisory team. As a key member of the team, you will play a vital role in delivering exceptional client service and administrative support.

Key Responsibilities
  • Provide professional servicing of client inquiries, including telephone and email contacts
  • Support Investment Advisors in administrative duties related to client accounts
  • Assist in preparing client reviews and presentations
  • Request information and documentation from clients to maintain accurate client files
  • Coordinate meetings and prepare mailings, such as seminars and newsletters
  • Monitor pending transfers to ensure timely completion
Requirements
  • Bilingualism (English and French) is required, as you will interact with clients and RBC partners across Canada
  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH) are mandatory
  • Minimum of 2 years of experience in the securities industry
  • Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
  • Meticulous attention to detail and excellent time management skills
  • Demonstrated skills in providing world-class client service
What We Offer
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a lasting impact in a dynamic and collaborative team
  • A world-class training program in financial services
Additional Information

RBC Dominion Securities is committed to building inclusive teams and an equitable workplace. We strive to provide an accessible candidate experience for our prospective employees with different abilities.