Delicatessen Team Lead

4 weeks ago


Canmore, Canada Valbella Gourmet Foods Full time
Job Title: Delicatessen Supervisor

We are seeking a highly skilled and experienced Delicatessen Supervisor to join our team at Valbella Gourmet Foods. As a key member of our retail team, you will be responsible for overseeing the daily operations of our delicatessen department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Hire and Train Staff: Recruit, train, and develop a team of retail salespersons and sales clerks to provide excellent customer service and meet sales targets.
  • Merchandise Management: Authorize returns, establish work schedules, and maintain inventory levels to ensure a seamless shopping experience for our customers.
  • Customer Service: Resolve customer complaints, supply shortages, and other issues in a timely and professional manner.
  • Reporting and Analysis: Prepare sales reports, analyze sales data, and provide insights to inform business decisions.
  • Team Leadership: Supervise and coordinate the activities of 5-10 team members, providing guidance, support, and feedback to ensure a high-performing team.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail or food service environment.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer:
  • Health Benefits: Comprehensive health care plan.
  • Work Term: Permanent.


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