Residential Cleaning Operations Manager

2 months ago


Burnaby, British Columbia, Canada Harni Cleaning Services Ltd. Full time
Job Summary

We are seeking a highly organized and detail-oriented Residential Cleaning Service Manager to join our team at Harni Cleaning Services Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our residential cleaning services.

Key Responsibilities
  • Policies and Procedures: Establish and implement effective policies and procedures for staff to ensure seamless service delivery.
  • Budget and Inventory Management: Plan and control budgets and inventory to optimize resource allocation and minimize waste.
  • Staff Management: Hire, train, and supervise a team of cleaning professionals to ensure exceptional customer service.
  • Customer Service: Address customer complaints and concerns in a timely and professional manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.


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