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Strategic Communications Officer

2 months ago

Richmond Hill, Ontario, Canada Ombudsman Ontario Full time
About the Role

We are seeking a highly skilled Strategic Communications Officer to join our team at Elections Ontario. As a key member of our Communications division, you will be responsible for managing two distinct websites, working with stakeholders to update digital content, and ensuring consistency in brand to enhance user experience.

Key Responsibilities
  • Manage website content updates, ensuring consistency in messaging and branding, and adherence to the French Language Services Act and the Accessibility for Ontarians with Disabilities Act (AODA).
  • Work with stakeholders to review, update, and create content, identifying business requirements to support operational processes, projects, and initiatives.
  • Collaborate with stakeholders and vendors to identify, document, implement, and test fixes and enhancements to the websites.
  • Develop and implement digital communication plans within identified timelines.
  • Analyze website analytics and create reports to inform decision-making.
  • Monitor and report on website administration and analytics tools, making recommendations for improvement.
  • Document processes and procedures for the websites, ensuring materials are always up to date.
Requirements
  • Demonstrated experience in website content management (e.g., Adobe Experience Manager).
  • Experience working with stakeholders to review, update, and create content, ensuring consistency in messaging across multiple public-facing channels.
  • Excellent attention to detail, analytical, and problem-solving skills.
  • Superior writing, editing, and research skills.
  • Strong organizational skills.
  • Knowledge of Microsoft products (e.g., Office 365 and SharePoint), and analytics tools (e.g., Google Analytics and Microsoft Clarity).
  • Familiarity and understanding of the Accessibility for Ontarians with Disabilities Act (AODA).
How to Apply

Please submit your cover letter and resume as one attachment, quoting File #EO to the Strategic Communications Officer no later than October 9, 2024.

We thank all applicants for their submission. Only those candidates selected for an interview will be contacted.