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Food Service Supervisor

2 months ago

Vancouver, British Columbia, Canada Hi Five 24 Food Ltd Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Hi Five 24 Food Ltd. As a key member of our food service team, you will be responsible for ensuring the smooth operation of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff to ensure efficient and effective service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain high standards of quality and customer satisfaction.
  • Food Service Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and that customer satisfaction is maintained at all times.
  • Administrative Tasks
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Assist in the preparation of budgets and cost estimates for food service operations.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Physical stamina to stand for extended periods and perform manual tasks.
Work Environment

The successful candidate will work in a fast-paced food service environment with a combination of sitting, standing, walking, and physical demands. The ability to work under pressure and meet tight deadlines is essential.