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Operations Manager

2 months ago

Richmond, British Columbia, Canada That Year China Restaurant Ltd. Full time
About the Role

We are seeking an experienced Operations Manager to join our team at That Year China Restaurant Ltd. in a food and beverage service role.

Key Responsibilities
  • Allocate Resources: Effectively manage material, human, and financial resources to implement organizational policies and programs.
  • Staff Development: Train and supervise staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Marketing and Sales: Implement marketing activities to promote products, sales, or services, and resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Customer Service: Provide excellent customer service and ensure that customer needs are met.
  • Accommodations: Provide physical, visual, and auditory accessibility accommodations to ensure equal access for all customers and employees.
Area of Specialization

The successful candidate will have expertise in operations management, with a focus on food and beverage service.

Experience

We are looking for a candidate with 1-2 years of experience in a similar role.

Support for Diversity and Inclusion
  • Visible Minorities: Apply hiring policies that discourage discrimination against members of visible minorities and provide diversity and cross-cultural training to create a welcoming work environment.
  • Newcomers and Refugees: Support social and labour market integration of newcomers and/or refugees, including facilitating access to community resources, language training, and skills training.
  • Indigenous People: Develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations, and provide cultural competency training to all employees.
  • Mature Workers: Apply hiring policies that discourage age discrimination and provide workspace accommodations to meet the physical needs of mature workers.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.